Protecting your investment in healthy sleep
A warranty is your protection against defective workmanship – it is not a guarantee of product life or more important, of comfort life. Even though your current bed may have a warranty of 10 to 15 years, that doesn’t mean it will provide maximum comfort and support for that long. If your body changes or your life changes, you may need a new bed.
Sealy® warrants our sleep systems are free from any defect in workmanship or materials. We source only the best quality and finest raw materials to manufacture our sleep systems.
This promise is backed by our commitment to continually improve our products and services through the application of a quality management system, as guidelined by the ISO (International Standards Organisation) quality management principles.
Limited Warranty & Guarantee
What does a Limited Warranty & Guarantee mean?
- A factory guarantee repair or replacement period is against faulty workmanship and faulty materials, not extending to damage caused by normal wear and tear, abuse, misuse or negligence.
- A service warranty period is the balance of the period outside of the guarantee period where the cost of repair or replacement is borne by the customer on a pro rata basis for the remainder of the service warranty period.